Terms of service

📜 Terms of Service

Effective Date: 4 June 2025

These Terms of Service govern your use of our website located at www.elmo3ez.com. By accessing or using the site, you agree to be bound by these terms. If you do not agree, please do not use the site.

1. Use of Website

You may use our site for personal, non-commercial purposes only. You agree not to misuse the content, services, or interfere with the operation of the website.

2. Product Information

We make every effort to display product details as accurately as possible. However:

  • Colors may appear slightly different depending on your screen.
  • Product availability and prices are subject to change without notice.
  • We reserve the right to limit quantities or cancel orders at our discretion.

3. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Errors in pricing or product details
  • Suspicion of fraud or abuse

You will be notified if your order is canceled, and a refund will be issued if payment was made.

4. Payments

All transactions are processed in Egyptian Pounds (EGP).
We use secure third-party payment gateways, and your payment details are never stored on our servers.

5. Shipping

Shipping timelines and fees are clearly stated in our Shipping Policy. Delivery delays due to weather, courier issues, or incorrect customer info are beyond our control.

6. Returns & Refunds

Please refer to our Refund & Return Policy.
We do not accept returns or exchanges for used items. Only defective or incorrect items may be returned under strict conditions.

7. Intellectual Property

All content on our website (including images, text, logos, and graphics) is the property of Elmo3ez or licensed to us.
You may not reproduce, copy, or exploit any portion of the site without our written permission.

8. User Conduct

You agree not to:

  • Post false or misleading content
  • Attempt to breach our website security
  • Interfere with other users' access

9. Modifications

We may update or modify these Terms at any time. Changes will be effective once posted on this page. It is your responsibility to check periodically for updates.

10. Contact Information

For questions regarding these Terms of Service:
📧 Email: Support@elmo3ez.com      |      📱 WhatsApp: 01028199093